1. What is a stylist consultation?
A personal video call with our in-house stylist who helps you choose the right outfit for your occasion, body type, and preferences.
2. How quickly can I speak to a stylist?
We’re usually available within 1 hour during working hours. If you book outside working hours, we’ll connect within 12 hours.
3. What can I expect during the call?
Our stylist will understand your event, style preference, and fit requirements, then recommend outfits and customization options tailored to you.
4. Can the stylist help with urgent delivery dates?
Absolutely! If you need an outfit on a date that doesn’t align with our standard delivery, let our stylist know — we’ll do our best to accommodate.
5. Do I need to install anything for the video call?
We usually connect via WhatsApp video call, or any app you prefer. It’s simple to join directly from your mobile phone. During the call, our stylist will also walk you through the full range of outfits available in-store so you can explore options in real time.
6. Can I book the consultation for someone else?
Yes, you can book for a friend or family member. Just share their details when booking, and we’ll take care of the rest.